Privacy Policy
Last Updated: May 30, 2026
Lopperly LLC ("Lopperly," "we," "our," or "us") operates the Lopperly platform, a community for food producers that includes learning resources and a peer-to-peer marketplace for buying, selling, and trading produce and food. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Platform").
By accessing or using the Platform, you agree to this Privacy Policy. If you do not agree, please do not use the Platform.
1. Information We Collect
Information You Provide Directly
- Account information: name, email address, phone number, and password
- Profile information: display name, bio, profile photo, and social media account handles you choose to add
- Address information: shipping, pickup, or business address for listings and orders
- Listing content: photos, descriptions, prices, and other details you submit for listings
- Communications: messages you send through the Platform or to our support team
- Payment-related information: we collect only what is necessary to process transactions (see Section 5 — Payment Processing)
Information Collected Automatically
- Usage data: pages visited, features used, time spent, links clicked
- Device and browser information: IP address, browser type and version, operating system, device identifiers
- Location data: approximate geographic location derived from your IP address; precise location if you grant permission for location-based features
- Cookies and similar technologies: see our Cookie Policy
Information From Third Parties
- Analytics providers: Google Analytics provides aggregated usage and behavioral data (see Section 4)
- Payment processors: Stripe may share limited transaction confirmation data with us
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Enable you to buy, sell, and trade on the marketplace
- Display your listings and profile to other users
- Process transactions and communicate order status
- Provide customer support
- Send transactional emails (order confirmations, receipts, account alerts)
- Send service announcements and policy updates
- Improve, personalize, and expand the Platform
- Analyze usage patterns and trends through aggregated analytics
- Detect and prevent fraud, abuse, and violations of our Terms of Service
- Comply with legal obligations
- Market the Platform, including using your publicly submitted content (see Section 6 — User Content)
3. How We Share Your Information
We do not sell your personal information. We share information only in the following circumstances:
- With other users: your public profile, listings, and any content you post publicly are visible to other users and to search engines
- With service providers: we share data with vendors who help operate the Platform (e.g., cloud hosting, email delivery, analytics, payment processing) under confidentiality agreements and only to the extent necessary
- With Stripe: payment processing is handled by Stripe; your payment data is governed by Stripe's Privacy Policy
- For legal compliance: we may disclose information if required by law, court order, or government authority, or to protect the rights, property, or safety of Lopperly, our users, or others
- In a business transfer: if Lopperly is acquired, merged, or sold, your information may be transferred as part of that transaction; we will notify you in advance
We do not currently sell personal information to third parties. If we introduce data sharing arrangements that constitute a "sale" under applicable law, we will update this Policy, provide advance notice, and offer an opt-out mechanism before any such sharing begins.
4. Analytics
We use Google Analytics to understand how users interact with the Platform. Google Analytics collects information such as pages visited, time on site, and general location data. This data is aggregated and does not personally identify you to us. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
5. Phone Numbers and SMS
You may optionally add a verified phone number to your account. We use your phone number for authentication and for transactions you have opted into. We do not use your phone number for marketing or promotional purposes.
SMS messages we send are transactional in nature. Standard message and data rates may apply depending on your carrier.
You can remove your phone number at any time from Account Settings. Carrier-supported opt-out mechanisms are also available. SMS messages are delivered via a third-party provider; your phone number is shared with that provider solely to deliver the message.
6. Payment Processing
All payments are processed by Stripe or other third-party payment processors. We do not store credit card numbers, bank account numbers, or other sensitive financial information on our servers. The payment data you enter is transmitted directly to and stored by our payment processor. We receive only transaction confirmation data (e.g., transaction ID, amount, status).
7. User Content and Marketing
Content you submit to the Platform — including listing photos, descriptions, and profile information — remains yours. By submitting content, you grant Lopperly a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and distribute that content for the purpose of operating the Platform and for Lopperly's marketing and promotional activities (e.g., social media posts, advertisements, website features). We will not sell your content to third parties.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it by law (e.g., for tax or fraud-prevention purposes) or where it has been shared publicly (e.g., cached by search engines).
9. Security
We implement industry-standard technical and organizational measures to protect your information against unauthorized access, loss, or alteration. However, no method of transmission over the internet or electronic storage is completely secure. You use the Platform at your own risk.
10. Children's Privacy
The Platform is intended for users 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from a minor, we will delete it promptly. If you believe a minor has provided us with personal information, please contact us at hello@lopperly.com.
11. Your California Privacy Rights (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to Know: request disclosure of the categories and specific pieces of personal information we have collected about you
- Right to Delete: request deletion of your personal information, subject to certain exceptions
- Right to Correct: request correction of inaccurate personal information
- Right to Non-Discrimination: we will not discriminate against you for exercising your privacy rights
To submit a request, email us at hello@lopperly.com with the subject line "California Privacy Request." We will respond within 45 days.
We do not currently sell personal information. If that changes, we will provide a "Do Not Sell My Personal Information" mechanism and notify you in advance.
12. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on the Platform at least 30 days before the changes take effect. Your continued use of the Platform after the effective date constitutes acceptance of the updated Policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Lopperly LLC 13209 Valle Verde Terrace Poway, CA 92064